Privacy Policy

At AU Local Solutions Home Repair Services, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information when you use our website, contact us, or use our services. This information may include:
  • Personal Identification Information: Name, email address, phone number, and billing or shipping address.
  • Payment Information: Credit card details, bank account information, and payment history (processed securely via third-party payment providers).
  • Service-Related Information: Details about the home repair services you request, including location, specific needs, and any communications with our team.
  • Technical Information: Information about your device, such as IP address, browser type, and operating system, to improve your experience and site functionality.

2. How We Use Your Information

We use the information we collect for several purposes:
  • To Provide Services: To fulfill your service requests, respond to inquiries, and provide customer support.
  • To Process Payments: To handle transactions related to our services and process payments securely.
  • To Improve Our Services: To enhance our offerings and customize your experience based on your preferences.
  • To Communicate with You: To send updates, newsletters, promotional offers, and service reminders. You may opt out of these communications at any time.
  • To Comply with Legal Obligations: To fulfill any legal or regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
  • Service Providers: We may share information with trusted third-party service providers (such as payment processors or contractors) who assist in delivering our services, provided they agree to keep your data confidential.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to maintain robust security practices, please be aware that no method of electronic transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track usage patterns, remember preferences, and analyze website traffic. You can adjust your browser settings to control cookies or block them altogether, but doing so may affect the functionality of certain features on our site.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically for any updates.